Abus Locks - The Service

At Abus locks we offer a service like none other, being that we are the only company in our industry in Europe that offers a 24 hour customer support call out service, which includes either an engineer or a locksmith if you are having issues with your purchase. This is all complimentary to any of our customers who spend £50 or more on our products.

We also offer a 10 year guaranteed on our products meaning that if anything fault or tampering leaves the lock useless then we will replace the lock with no questions asked, bearing in mind in the 10 years that we have been running only 3 locks have failed us and had to be replaced.

With over 10 years of expertise in the field, if you have any issues regarding a brass padlock of any kind purchased from any manufacture we will be happy to help at a reasonable cost.

find out more about us or our mechanisms inside the locks.